360 Feedback Coaching

Effective 360 Feedback Coaching

It makes a lot of sense for an external coach to deliver feedback coaching. This is especially true when working with senior leaders or whole leadership or management teams.

Our team of experienced and skilled 360 coaches create an safe and open environment. They build trust quickly which helps clients get the most from their report.

360 Debrief and coaching

We help our client to explore the report, make sense of the data and start to find patterns and themes. Throughout the meeting, we’re there to support, share observations and facilitate thinking and reflection. Participants report that this meeting is powerful, thought-provoking and engaging.

Importantly, we ensure that they celebrate their strengths as well as recognising their development needs.

Usually, the action plan is written after our meeting. So we provide notes, as an aide memoire, to help this process back at work.

Sometimes, a shorter, second session is useful because clients may need more time to process such a wealth of data. We can support this too, or it can be organised internally.

Plan of Action

Then, it’s about building a pragmatic plan of action that focuses on optimising strengths and improving in those weaker areas. It’s also important to recognise what support is needed and how to engage the line manager in this process.

The best results come when there is follow up and engagement from within the organisation to support participants to embed change and progress with actions.

“Caroline is an extraordinary coach. We have only met face-to-face on one occasion and yet she has been invaluable in helping me transition to a more senior role, where I needed to adapt and learn new things to focus on what is important. Her ability to listen, understand and with a few key questions trigger thoughts and actions that are needed has been of great help to me”

Steve Dalton Vice President Research & Development, Sealed Air

3 Ways to deliver 360 Coaching

Coaching a participant through their 360 report is the part of the process that can result in transformational shifts and sustained change. It’s where you get your return on investment too, if it’s done well.

We recognise that clients have different budgets, geographies and cultures so we can offer 3 ways to deliver 360 coaching.

Group 360 Coaching

Coaching a group through their reports is an excellent option, especially when budgets are tight! Groups or supportive, collaborative teams can get tremendous value from our sessions. We create an environment of trust, confidentiality and support to deliver a very powerful way to debrief 360 feedback reports.

Our coaches facilitate the session with care and sensitivity and ensure that a collaborative and supportive environment is created.

Online 360 feedback Coaching

In today’s hectic and hybrid working world, many clients are moving to online 360 coaching. It’s time efficient and flexible. Reports are sent prior to the meeting and we use video conferencing or telephone according to client preferences. Our coaches quickly built rapport and create the trust needed for an open, thought provoking and meaningful discussion.

Building internal Skills

We provide training, coaching and support to HR teams, enabling them to facilitate powerful and transformational 360 feedback conversations. As part of this training, the HR team experience 360 feedback themselves.

Costs are reduced, enabling a wider application of 360 within your organisation. Our training builds capability and confidence in skills that can be used more broadly than just 360 feedback.